At duckdice, we believe that gaming should always be fun, safe, and within your control. We are committed to providing every Filipino player with the tools, information, and support needed to play responsibly.
Gambling is one of the most popular forms of entertainment in the Philippines — from the classic casino floors of Manila to the growing world of online gaming. At duckdice, we take that responsibility seriously. We want every player, whether you're in Makati, Cebu, Davao, or Quezon City, to enjoy our platform in a way that stays fun and never becomes a burden.
Responsible gaming means understanding that the house always has an edge, that gambling is entertainment — not a way to earn income — and that it's always okay to stop. duckdice provides a full suite of responsible gaming tools directly inside your account, available 24/7, so you are always in control of your play.
We also strictly enforce the 21 years of age minimum required under Philippine gaming regulations. No exceptions. Every account goes through identity verification, and any account found to belong to a minor is immediately closed.
If gambling is no longer fun — if you're chasing losses, hiding your play from family, or spending money you can't afford — please use our self-exclusion tool or contact our support team immediately. Help is available 24/7 at duckdice, and you are never alone in this.
duckdice gives you direct control over your gaming activity. All tools are available inside your account dashboard — no need to contact support to activate them.
Set a maximum deposit amount per day, week, or month. Once your limit is reached, no further deposits are accepted until the period resets. Lowering your limit takes effect immediately; raising it requires a 24-hour cooling-off period.
Set a maximum session duration. When your time is up, duckdice will display a reminder and give you the option to log out. You can also enable automatic logout when your session limit is reached.
Request a temporary or permanent self-exclusion from the duckdice Platform. Exclusion takes effect immediately. During the exclusion period, you will not be able to log in, deposit, or receive promotional communications.
Take a short break with our cool-off feature — pause your account for 24 hours, 7 days, or 30 days without a full self-exclusion. Reality check pop-ups remind you how long you've been playing and how much you've wagered.
View a full history of your deposits, withdrawals, wagers, and session durations at any time. Transparency about your own activity is one of the most powerful tools for responsible play.
Every duckdice account is subject to mandatory KYC age verification. Players must be at least 21 years old. Accounts that cannot verify age are suspended immediately and any funds are returned to the payment source.
Problem gambling can affect anyone — regardless of age, income, or background. It often develops gradually. Knowing the warning signs is the first step toward getting help. Ask yourself honestly: do any of these apply to you?
You spend more money or time gambling than you originally planned.
You chase losses — betting more to try to win back money you've lost.
You hide your gambling activity from family members or close friends.
You feel restless, irritable, or anxious when you try to cut back or stop.
You borrow money, sell belongings, or neglect bills to fund your gambling.
Gambling is affecting your work, studies, or relationships negatively.
You think about gambling constantly, even when you're not playing.
If you answered yes to two or more of the above, please reach out to our support team or use the self-exclusion tool immediately.
Requesting self-exclusion at duckdice is straightforward and takes effect immediately. Here's how to do it:
Access your duckdice account using your registered email and password. If you cannot log in, contact our 24/7 live chat support directly.
Navigate to the "Responsible Gaming" section within your account settings dashboard.
Choose your exclusion period: 30 days, 90 days, 6 months, 1 year, or permanent. Confirm your selection.
Your account is locked instantly. You will receive a confirmation email. All marketing communications are stopped for the duration of your exclusion.
If you need assistance at any step, our support team is available 24/7 via live chat. You can also email us at [email protected].
duckdice works in alignment with PAGCOR's responsible gaming framework. If you or someone you know needs help, the following resources are available.
The Philippine Amusement and Gaming Corporation (PAGCOR) provides responsible gaming guidelines and resources for all licensed operators and players in the Philippines. duckdice operates in compliance with PAGCOR's responsible gaming standards.
Our Filipino customer support team is available around the clock via live chat on the Platform. For responsible gaming concerns, self-exclusion requests, or account restrictions, contact us anytime at [email protected].
Problem gambling affects not just the individual but also families and communities. If a family member's gambling is causing concern, please reach out to our support team. We can guide you on how to request a third-party exclusion on behalf of a loved one.
ℹ duckdice is committed to PAGCOR's responsible gaming framework. All players must be 21 years of age or older. Gambling should be entertainment — never a financial solution.
Set your limits, know your boundaries, and enjoy 1,200+ games the right way. duckdice is here for your entertainment — nothing more, nothing less. Must be 21 or older.
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